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Contact
Information
This page provides information
about accessing our services and provides pertinent
email links.
How to contact NA
World Services via email
Narcotics
Anonymous World Services, Inc., through the WSO, provides this service
in order to improve communications between NA World Services and those
interested in the Fellowship of NA, whether for personal or professional
reasons. NAWS, Inc. also provides this service to those members of the
fellowship who have email access and wish to correspond with NA World
Services via email. The policy of NAWS, Inc. regarding communication via
the Internet through email is the following:
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NAWS, Inc. considers every piece
of communications it receives via email as "formal" correspondence, utilizing
the same protocols and processes it uses to handle any other communication
it receives through postal, telephone, fax, or special delivery methods.
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WSO or NA world level trusted
servants may or may not respond via email to correspondence received via
email. Please include postal mailing address and a telephone number
within the correspondence sent to na.org. Use the first email link in the
list below if you are unsure which one to use.
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Response time to inquiries may
depend upon the nature of the request, the level of complexity a response
requires, the individual who may be responsible to provide such a response,
or the availability of sufficient resources. Please do not expect a response
to your inquiry that would be faster than if using other methods to contact
Narcotics Anonymous World Services.
E-mail
Links
- Obtain more
information about NA and local and/or
world level services
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- Contact the
WSO, regarding non-customer
service-related issues
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- Contact the
HRP
regarding the World Pool
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WSO
SERVICES—HOW TO ACCESS THEM
The World
Service Office of Narcotics Anonymous has a number of services that you
might wish to take advantage of. Here's how to access them:
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General information about Narcotics
Anonymous. Our staff for fellowship services will be happy
to answer any general questions you may have about our fellowship. Choose
extension "771".
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Information on NA literature
and how to purchase it. One of our customer service representatives can
answer questions on what literature is available in which languages, what
the prices are, and how to purchase it. Choose extensions "133" or "134".
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Literature translation services
and assistance. If you have questions about how Narcotics Anonymous literature
is translated, what pieces are currently being translated into which languages,
and how to get an item translated into the language spoken in your community,
contact the NAWS translations staff at extension "772".
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Locating and contacting local
NA. To locate Narcotics Anonymous meetings, local NA service committees,
or NA telephone information services in your vicinity, contact the NAWS
fellowship services staff at extension "771". Among other services, local NA
committees may be able to provide speakers to explain the Narcotics Anonymous
movement to your professional, religious, or civic organization, legislative
assembly or committee, or government ministry or agency. Local committees
may also be prepared to make presentations on NA to treatment client groups
and prison inmate gatherings.
CONTACT
NARCOTICS ANONYMOUS WORLD SERVICES, INC.
Main Office
PO Box 9999
Van Nuys, California 91409
USA
Telephone (818) 773-9999
Fax (818) 700-0700
Business hours are Monday
through Friday, 8:00 AM to 5:00 PM local time.
We are closed on USA holidays.
Local standard time is GMT
minus 8 hours. We also observe
Daylight Savings Time.
WSO-Europe
48 Rue de l'Été/Zomerstraat
B-1050 Brussels, Belgium
Telephone 32-2-646-6012
Fax 32-2-649-9239
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